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Set Up Email on Phone (iOS)
Open the Settings app Tap Mail, Contacts, Calendars Tap Add Account Tap Exchange Enter the following information: • Email: Your full Judson email address • Password: Your Judson email password • Description: What you want to name the account i.e. Judson Email, School Email, etc. Tap Next You may be asked for this additional information: • Server: outlook.office365.com • Domain: (leave blank) • Username: Your full Judson email address Choose what account data you'd like to sync to your device, then tap Save
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Set up Email on Phone (Android)
Open the Settings app, then tap Accounts > Add account > Email • This application might be named Mail on some versions of Android. Type in your full Judson email address and your password, then tap Next Tap Exchange If prompted, accept the defaults on the Exchange server settings page, then tap Next. You may be asked for this additional information: • Email address: Your full Judson email address • Domain\username: Your full email address (If Domain and Username are separate text boxes, leave the Domain box empty, and type your full email address in the Username box.) • Password: Your Judson email password • Exchange server: outlook.office365.com • Use secure connections (SSL): checked Choose the options for how you want to receive your mail, then tap Next
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Add Email Signature (Office 365)
Your email signature has to be set on each unique device/platform you use email on. Please use the signature template linked in step 5 below for your signature on all devices/platforms. Log in to your Judson email Click the gear icon in the top-right Click Options From the left, click Email signature (under Mail > Layout) In a new tab or new window, open this webpage: http://goo.gl/Cfh8N5 Copy all the text and the image from that page and paste it into the signature box on the other page Update your name, title, and phone number, then click Save
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Set Automatic Reply
Log in to your Judson email Click the gear icon in the top-right Click Automatic replies Configure your automatic reply options, then click Save
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Forward Email
Log in to your Judson email Click the gear icon (top right) and click Options from the drop down menu From the menu on the left, click Forwarding (under the "Accounts" heading) Select the option to Start forwarding and then type in the email address you want the emails to forward to Click Save
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Add Another User's Email Account (Outlook for Windows)
These instructions will help you add another account in Outlook if it is someone else's account. If you're trying to add your own account, check out these instructions instead. In Outlook, click File Click Account Settings and from the drop-down list click Account Settings... Click on your email to highlight it then click Change... Click More Settings... Click Advanced tab then click Add... Type the email address of the account you wish to add Click OK twice, click Next and Finish, and click Close to close the additional windows You should now see the additional mailbox in the Folder List on the left. If you cannot expand the Folder List, the other person has not given you permission to access his/her mailbox.
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Add Email Account (Apple Mail)
Open Apple Mail Click Mail in the upper left corner then click Preferences... Click the Accounts tab Click + (lower left) Choose the type of email account you're adding (if it's a Judson email account, you need to choose Exchange) then click Continue Enter the name, full email address, and password for the email account, then click Continue At the Account Summary window click Continue Choose what account data you'd like to sync with your computer, then click Done
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Add Email Account (Outlook for Windows)
These instructions will help you add another account in Outlook if it is your own account or an account you know the password to. If you're trying to add someone else's account that you do not know the password to, check out these instructions instead. In Outlook, click File Click Account Settings and from the drop-down list click Account Settings... Click New... Select E-mail Account then click Next Fill in the name, email address, and email password then click Next When it’s finished configuring, click Finish Restart Outlook for the changes to take effect
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Email Headers (Apple Mail)
Open the email for which you would like to display the header info Click View, hover over Message, and then click All Headers Highlight the entire header with your mouse and then press command ⌘ and C on your keyboard simultaneously to copy the header Paste the header in a reply email on an existing ticket, or submit a new ticket with the header
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Email Headers (Outlook for Windows)
Open the spam email in a new window by double clicking on the message Click the expansion button in the lower right corner of the Tags toolbar box Find the headers under Internet Headers Highlight the entire header with your mouse and then press Ctrl and C keys on your keyboard simultaneously to copy the header Paste the header in a reply email on an existing ticket, or submit a new ticket with the header