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The password to the Judson.Public Wi-Fi connection is judsonawesome

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Go to office.com Sign in with your Judson email address and password Click the Install Office apps button in the upper right corner of the window Once you click on this, it will bring up a box to click on to download office. Either choose to run the file once it's downloaded (see screenshot below), or manually run/open the file once it's downloaded Go through the prompts in the setup to install the software • When activating the software installation, use your Judson email address and password. If on Mac, simply click on the downloaded file in your downloads folder and follow the install prompts. Your computer password may be needed to complete the installation. 

This is for a Parent who has a guest account and cannot figure out how to get to the Student Accounts page. (ie. my dad) If a student is logged in, they have a tab in their menu to get to this page. However, parents do not have that option. They must: Click the "Parents" tab Select "Student Information" from the menu on the left hand side Then in the middle of the page, there is a bunch of hyperlinks for them to choose from. These links will get them where they want to go.

Judson University has started rolling out DUO Two-Factor Authentication for logging into your workstation. This will require a login to DUO and pairing of your wireless device with an App called DUO Mobile. This guide is an example of the process with screenshots. Your actual process will include your choices and device. Please do not scan on anything in this guide.  You will receive an email from Duo Security when it is time to login and complete that pairing process with your device. Please don't delete this message. The Email will look like this: The first link in the email is for enrolling in Duo Security. You start with that to login to DUO in a browser. The second link in the email is this guide with screenshots of the process. Here are the steps to start the enrollment process: 1. Click on the long DUO link in the email and you will see this window. Click on "Start setup." 2. Choose the device you want to pair. Mobile phone is the best option and easiest to use. Click "Continue."  3. Enter your cell phone number and check the box that you have the correct number. Then click "Continue." 4. Choose the type cell you have and then click "Continue."   5. Now pick up your cell phone and launch the App Store or Google Play Store app and search for “Duo Mobile.” Tap “Get” and then "Install" to download the app. Once the app is installed, Please click on the computer screen, “I have Duo Mobile installed.”   6. Now open the Duo Mobile app on your cell phone. Select use QR Code and Scan the bar code that was created for you on your computer screen. You may have to allow access to your camera to open the camera in the app. This screenshot below is a sample only. Please scan the QR code that you created in your computer browser. 7. Once you have scanned the QR Code Please click "Continue" on your computer screen.  8. Now choose the authentication method. Click the drop down menu and choose “Automatically send this device a Duo Push."  9. Now click on “Finish Enrollment.”  10. You have now successfully enrolled in Duo Security. 

In order to reset your password, you will have to either know your password, or be provided a password by IST either in person or via phone. If you do not, you will have to call IST at 847-628-5040 between 8am and 4pm Monday through Friday. Go to https://password.judsonu.edu Put in your current username and password in the boxes shown in the picture below. On the screen below, it will provide an option to put in your phone number. This is optional as you can either leave it as none or put in your phone number and pick pictures. Put in your new password on the first line that says password shown in the pictures below. Then click Test this password, and once it says passed, then input the password again underneath and click set password.  NOTE: It must have at least 10 characters, 1 upper and 1 lower character, a number, a symbol, and cannot contain any part of your name. Once you get the confirmation screen shown below, you can login to MyJudson immediately, but will have to wait 30 minutes to log into your Judson email via outlook.com.   If you get the screen below, that means that you are missing one of the criteria below: At least 10 characters At least 1 upper and lower character At least 1 number and symbol Does not contain your name

If you are unable to get to the https://password.judsonu.edu site and are outside of the United States, it is likely that the site is blocked in your country. Please follow the steps below to complete a password reset it you know what your password is currently. **If you do not know your current password or if it is fully expired, IST will have to assist with resetting your password** Start by going to the website https://passreset.judsonu.edu Once there, you will see a domain\username box. In there, put in jc-d1\username (where username is what your actual username is). Then put in your current password. For the new password, please make sure that it follows the requirements below: Has at least 12 characters Has at least 1 upper and at least 1 lower case letter Has at least 1 number and at least 1 symbol. Does not have any part of the username/your name. Is different than the last 4 passwords. Once you do this correctly, it will give you a confirmation in red letters that the password has been successfully changed. If you receive an error, it will say either of the below errors: Invalid username or password. If this is the case, the username or password that was entered is not correct and will need to be input again. If there are issues, please reach out to IST at ithelp@judsonu.edu. Password does not meet the requirements you will get a message indicating that it does not meet the length, complexity, etc. required by the institution. If that happens, just put in a password that meets the above requirements, and if you have issues, reach out to ithelp@judsonu.edu.